Introducing Icelandair's Facebook Messenger Bot

Icelandair is proud to introduce a new service that allows you to search and book a flight with Icelandair directly with Facebook Messenger. The new Icelandair Messenger Bot requires no additional downloads, plugins or extensions. Just open your Facebook Messenger, start a conversation, type in your information - such as your destination and travel dates - and book your flight. You can even include an Icelandair Stopover in Iceland for up to 7 nights, at no additional airfare, and soak yourself in a hot spring or trek through lava fields, not to mention the midnight sun or experiencing the northern lights, depending on the season.

A fast and simple way to book a flight

Book a flight with the Icelandair Messenger Bot

Not only is it a fun, easy and quick way to book a flight, the Icelandair Messenger Bot can also provide you with interesting information about Iceland or answer your questions about traveling with Icelandair. Just try asking.

To begin your booking process, start a new conversation with @icelandair in Facebook Messenger or simply scan our Messenger code to the right, which will start the conversation immediately. You can also visit in a browser.

  • Go to Facebook Messenger
  • Click on profile icon
  • Click on your messenger code
  • Click scan code
  • Scan this image

Type ‘Book a flight’ or ‘Book a Stopover’ and the bot will guide you through the process. For the time being, the bot only responds to queries in English.

How the Icelandair Messenger Bot works

Messenger bot

"Just remember to keep it fun and simple!"