F.A.Q

At Icelandair, we take the security of our customers very seriously. We have taken all necessary security measures so that our customers can conduct their transactions with us in a secure way.

By using VeriSign® technology we can encrypt all data (beyond what is required by law) which we do not want to share with anyone other than our customers. We only allow payments by credit card through our website. Since the introduction of our online business in 1997, we have only used credit cards as a way of payment and have never experienced any credit card fraud. As payments by credit card are the best way for us and our customers to fight business fraud on our website, we offer no other way of payment.

Using a credit card on Icelandair's website is as safe as when using it to pay in shops or restaurants.

VeriSign® is the leading company today for Internet security solutions which guarantee your safety when you are doing business online.

Please note that the booking might not be completed if the security on your Internet Explorer is set too high. In that case, set security to 'Medium High' which works very well and reset it as soon as your booking is completed.