- Gift Certificate - how to redeem your Gift Certificate?
- Travelling to the USA:Passports/Visas and Apis
- What is an E-Ticket?
- Can I get my flight ticket refunded if I cannot use it?
- Can I pay cash when booking on the Icelandair website?
- If I pay with my credit card on your website, is the transaction secure?
- Why do I not get the lowest offered fare?
- How do I book an E-Ticket?
- Can I change a booking?
- My name is spelled incorrectly in my reservation.
- What should I do if I receive no email after booking online?
- How many people can I book in the same reservation?
- I want to book and pay for somebody other than myself. How do I do that?
- How can I earn Frequent Flyer points when booking online?
- Can I cancel or change a booking?
- Can I choose a seat when I book online?
- Can I travel while I am pregnant?
- How do I book destinations other than those to which Icelandair has direct flights?
- Hver er réttur minn ef flug er fellt niđur?
- How do I get my ticket if I book online?
- Where can I find the timetable for Icelandair's destinations?
- Can I book a one-way ticket?
- How can I find flight departure and arrival information?
F.A.Q.
Need help or information? Click on the menu items below for answers on a wide range of topics.
Click here for online booking assistance.
Click here for online booking assistance.
Flights, tickets and bookings
At the airport and luggage
- Can Frequent Flyer members travel with more luggage than those who are not members?
- What are the excess baggage fees?
- How much luggage can I travel with?
- What do I do if my luggage is lost or damaged?
- Do you have any Business Class Lounges?
- Why do I need to print out my e-ticket?
- How much carry-on baggage can I bring into the cabin?
- What rules apply for travelling with skis, bicycles, golf sets and other items?
- Can I check in on the Icelandair website?
- How can I find flight departure and arrival information?
On board
- Can I use my computer on board?
- What kind of meals and beverages does Icelandair offer on board?
- Can I shop on board?
- Is there access to phones on the airplane?
- What kind of meals for infants and children does Icelandair offer on board?
- What kind of in-flight entertainment does Icelandair offer on board?
